IT Solutions Technician Level 3
The IT Solutions Technician apprenticeship is designed for individuals who support and maintain IT systems within an organisation.
- Sector
- Information Technology
- Duration
- 18 to 22 Months
- Level
- Level 3
- Delivery
- Work based, employer led
- Overview
The IT Solutions Technician apprenticeship is designed for individuals who support and maintain IT systems within an organisation. This includes providing technical support, resolving issues and ensuring systems, devices and networks operate effectively. Learners will develop practical skills in troubleshooting, system maintenance and user support, helping organisations maintain reliable and efficient IT operations.
- End Point Assessment
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- Practical assessment with questioning
- Professional discussion supported by a portfolio of evidence
- What Next?
Read the full course guide, then apply online.
Who is it for?
This apprenticeship is suitable for individuals working in, or looking to start a career in, IT support or technical roles. It is ideal for those responsible for maintaining systems, supporting users and ensuring IT services run smoothly within an organisation.
Key Responsibilities may include:
- Providing technical support to users
- Diagnosing and resolving hardware and software issues
- Maintaining IT systems, devices and networks
- Supporting system security and data protection processes
- Managing service requests and responding to incidents
- Ensuring systems operate efficiently and reliably
Occupations may include:
IT Support Technician, Helpdesk Analyst, IT Technician.
Ready to start, or want to talk it through first? Apply online in about five minutes, or call the team.
Apply now 01254 679998