Policies and Procedures
Everything we hold ourselves to, in one place and open to anyone.
We publish every policy in full. Employers, learners, parents and funding bodies are all welcome to read them. If you cannot find what you need, or you would like a policy in a different format, get in touch and we will send it over.
Safeguarding and learner welfare
How we keep learners safe, supported and treated fairly.
Safeguarding Policy
How we protect learners from harm, who to tell, and what happens next.
Prevent Policy
Our duty to protect learners from being drawn into extremism.
Equality and Diversity
How we make training open to everyone and tackle discrimination.
Health and Safety
Keeping learners, staff and employers safe in every setting we deliver in.
Information, Advice and Guidance
The impartial advice every learner can expect, before, during and after.
Your data and privacy
What we collect, why we need it and what we do with it.
Quality and conduct
The standards we hold ourselves to, and how to challenge us.
Quality Assurance
How we check the quality of teaching and keep improving it.
Complaints Procedure
How to raise a concern, who looks at it and how quickly we respond.
Whistleblowing Policy
How to report wrongdoing safely and in confidence.
Modern Slavery Statement
The steps we take to keep slavery and trafficking out of our business.
Our environmental commitment
The impact we have and what we are doing to reduce it.
Need something you cannot see here?
Ask our team 01254 679998